Yearly Archives: 2018

What the future of Customer Service holds, as foretold by the History of Customer Service.

By | June 10, 2018

While talking about future of customer service, let’s come back to its history.  1876. This was the year Alexander Graham Bell invented the telephone. His first words that were also first words said through telephone were “Mr Watson, come here, I want to see you.’  The telephone enabled people to communicate remotely, which was also… Read More »