Yearly Archives: 2021

BJ’s Wholesale Launches Automated Voice-Based Virtual Assistant for Older Shoppers

By | August 4, 2021

BJ’s Wholesale Club has released its new automated voice assistant that is going to support buyers. The new service is focused on older buyers, who often reject new technological solutions so it is aimed at replacing “robotic” IVR experience with first-class AI conversational service.  New solution was designed and produced by Everise, a well-known developer… Read More »