Artificial intelligence isn’t something new as many people think – it has been developing for the last 20 years. But only now the time has come for it to become something more than just a beta version of what we expected it to be – and now it is accessible for millions of people all… Read More »
The term “interactive voice response” (IVR) usually doesn’t include the word “visual” as it sounds somewhat out of place in this context. The first impression of an IVR system is that it is an audio-only tool, but in fact, adding visual content to the process can be very useful, particularly for mobile phones. This is… Read More »
When most of us think about interactive voice response (IVR), we imagine a computerized voice that routes us to the appropriate department or person within the company we are calling. A better IVR system will deliver this routing smoothly, a subpar IVR system will be clunky and make us wish we could talk to a… Read More »
Emotions analytics software developer Beyond Verbal Communications is trying to analyze human emotion in the same way that many analytics programs already analyze data. According to a recent article at Tech Target (News-Alert), the Israeli-based software company believes that human emotions are readily available for analysis and that businesses need to know how people speak,… Read More »
Recently, SpeechTrans Inc. a recognized global leader in translation technology, presented it’s applied for patent application interface: SpeechOne API. Company officials said that SpeechOne API will enable people to interact verbally even with digital devices that do not have microphones. The technology provides high-quality speech recognition, conversion, and translation on any device in real-time. The… Read More »