Category Archives: Resources

SpeechStorm Partners with GM Voices to Enhance IVR and Mobile Solutions

By | May 30, 2014

Speech Storm, a company that provides mobile voice customer service, signed an agreement with GM Voice, a producing company that creates voice prompts for business automation.  This partnership is focused on helping Speech Storm to expand its customer base over the world and provide innovative IVR solutions to more businesses.  Companies will cooperate to translate… Read More »

Mobile Visual IVR Gives Customers More Control

By | March 22, 2014

While traditional IVR solutions have been servicing customers as multifunctional and capable systems that allowed users to complete numerous customer interactions, such as check out balance, change subscription plans, booking tickets, ordering deliveries and much more, new visual IVR solutions can be even more engaging and effective in terms of customer service.  A visualized menu… Read More »

IVR Speech Technology Market to Reach $20.9 Billion by 2015

By | January 21, 2013

IVR industry is going to reach its forecasted value of almost 21 billion dollars in 2015, latest research shows. Moreover, companies that are seeking for an IVR solution prefer solutions with speech recognition technology, as it helps businesses to provide more effective self-service options and cut operational costs at the same time. IVR speech recognition… Read More »