While traditional IVR solutions have been servicing customers as multifunctional and capable systems that allowed users to complete numerous customer interactions, such as check out balance, change subscription plans, booking tickets, ordering deliveries and much more, new visual IVR solutions can be even more engaging and effective in terms of customer service. A visualized menu… Read More »
Since Siri has been the only wide-used and generally available voice assistant in the world, it has been a great challenge for Apple competitors to offer a qualitative answer. Microsoft was one of those who decided to compete and it has just revealed its own voice assistant – Cortana. It is already available for Microsoft… Read More »
Pronexus recently revealed that TemPositions Group of Companies has opted for VBVoice 8 to craft an advanced IVR system for its service staffing agency. Empowered by a user-friendly graphical interface, the VBVoice 8 toolkit positions TemPositions to enhance its IVR technology, streamlining automated staffing operations. This innovative system equips TemPositions to efficiently connect with its… Read More »